My extentions were uneven. Left and right hand looks very different. Arrived on time yet my appointment timing was delayed by 30 mins. One of the manicurist was rough and it wasn't very pleasant when she buffed my nails and I bleed twice when she was cutting my cuticles.
Initially there's some miscommunication which makes me very disappointed. But it was dealt with very promptly by their lady boss. Just went for their service and the two ladies are really friendly! They also make good recommendation for you! smile emoticon Good service!
Absolute worst experience ever. I am not the demanding nor arrogant customer, but I was treated with very poor manners. The lady was rude, unkind and in overall my manicure wasn't even done well. She didn't paint my nails completely and left gaps and made it look like I did it a week ago. No customer interaction at all, was speaking in Chinese with the co-worker the whole time. When I went for the second time for soak off, she was still giving me the same attitude. Regret choosing this spa.