I might or might not recommend this to others. Today is my first experience at this salon. Im writing this review with mixed feelings. Firstly, I had made appt for hair cut and color via msg to this FB page. In the msgs I had communicated with the Koinonia staff on the time, date, hair cut n color, preferred stylist, and also mentioned about my upcoming wedding. After arriving at the salon at 6pm, the receptionist asked me which stylist I preferred and I said that I had requested for a stylist that wld be good at cutting side fringe and thinning hair. She asked if any available stylist wld be ok. So i said ok... Then Pauline came, did a short consultation wt me and then asked me if I cld come back tomorrow! I was shocked. She said the salon closes at 7pm and hair color wld take 2hrs. Although she was polite, she kept insisting on not being able to color my hair today despite me mentioning that I wasnt informed on the 7pm closing time. I was desperate and troubled as my wedding is in a wk's time and i do not have time from tomorrow onwards. I tried to ask for exception as it wasnt my fault but was still rejected. Until I asked her if any other stylist wld be willing to stay back. So I ended up having Nik as my stylist. Nik was very nice, gentle, attentive and polite. He did a great job wt my hair. The assistant was polite, and did a good job shampooing and massaging my head. However, when coloring my hair she dabbed too much dye on my scalp...and Nik had to stop her. And when blow drying my hair, the same assistant burned my scalp twice! The 2nd burn was so bad that I jerked my head away from the hairdryer in pain. I was so afraid of being burned again...Luckily Nik took over from her. I have to say that I really like the hair done by Nik. But seriously I felt that the initial incident with Pauline was ridiculous. Moreover i just saw that the closing time is 8pm on this FB page. Also, now I am very worried that my hair loss wld become worse due to the dye and blowdrying burns. I think the burns have very possibly shocked or killed my hair roots. :( i am even having a slight headache now.
My 3rd visit to Koinonia. Nice colour n haircut by Shua. Love it!
Shua is very professional and skilled in hair cut. A good cut to start my day. Thanks shua :)
Shua, Enoch and staff are awesome! Very experienced and knowledgeable. Superb service! Thanks a lot!