Organic Hair Professional is a leading organic lifestyle salon that takes a holistic approach to hair care by providing luxurious services through an extensive collection of organic and natural products.
We endeavour to inspire and share with all clients new ways to incorporate healthier choices into their everyday lives while committing to forward thinking and eco-friendly brands which care for the greater environment.
When I make my booking on 16 December, the pricing was shown as $28. But today, 23 December, when I went for my appointment, just cutting and washing costs me $45! When I ask the hairstylist why is it not $28, the reason she gave is they just changed their pricing. This is definitely not an acceptable reason because the shop should fulfil their earlier pricing of $28 based on the booking date.
Hence, I'm very disappointed with my booking with Wellnessly, this is my first time using this website and I'm not confident to use it again.
Dear Mabel, thank you for your feedback. We are working hard to fix this inaccuracy and seek your patience in the meantime. As promised in our email conversation, we will compensate you for our mistake. Once again, sincere apologies for the inconvenience caused. We hope to serve you on Wellnessly again soon.