More than horrible customer service. Asked the lady if it would be possible to be waiting outside because we had food with us and we didn't want to risk dirtying the salon and the lady just replied very rudely. Terrible attitude. Please educate your staff on proper customer service. FYI, this happened at Hougang Mall. Oh & yes I almost forgot to mention that my $3.80 experience was so much better than this.
I went to EC house at hougang mall one evening to get a quick hair cut. The salon was brightly lit and it is very clean. I didn’t feel welcomed when i stepped into the salon due to both the ambience and also no one greeted me. But I know this is not part of what I paid for hence I head straight in and sat down. There were two hairdressers serving the 2 customers who were ahead of me. I did not have to wait long for my turn before Daisy cut my hair. I have a really thick and bushy hair and she sped through cutting my hair. I am used to long duration haircuts, so the 10 min haircut had left me feeling that little effort went into my hair. However, after going home to shower, I realised my quick hair cut looks not too bad on me after all. Will go back again if i need a quick hair cut.