Wellnessly is now known as Beaupass.
Article - Hair Treatment Review at Gen Hair Salon at Jurong East's Westgate Mall in Singapore by Writer H

Hair Treatment Review at Gen Hair Salon at Jurong East's Westgate Mall in Singapore

Contributor of Hair Treatment Review at Gen Hair Salon at Jurong East's Westgate Mall in Singapore

Writer H is a girl who is the nightmare of all beauticians. She loves sports, especially those in the sun. No surprise, she has damaged skin, decorated with freckles. She went through severe acne through her adolescent years. Since then, she has been interested in beauty, and enjoys indulging in beauty treatments like manicures, massages, but has developed a slight phobia for facial treatments.

28 December 2015

Disclaimer: This is not a sponsored post. Prices included below as usual.

Gen Hair Salon (meaning root in Chinese) opened around October this year at Westgate Mall in Jurong East. New salons usually run generous promotions to draw the crowd, and that drew my attention to Gen Hair Salon. Found this on their Instagram (@genhairsalon) and I started considering trying out their services. I've been troubled by my constant case of dandruff and itchy scalp despite daily washing and maintenance. 

The severity of my dandruff is still relatively controllable (I think). It is just terribly embarrassing when I untie my hair on public transport and have flakes scattering over my clothes - I stopped untying my hair in public ever since. The trigger point was when someone pointed out that there are dandruff in my hair, and that was when I decided to do something about it. 

Finding Gen Hair Salon in Westgate Mall


Located right opposite Llao Llao on Level 3 of Westgate Mall, Gen is hard to miss with their woody and modern furnishing. After exiting from Jurong East MRT, turn left right after Starbucks and take the escalator near Toastbox or Samsung. I took the long route into the air-conditioned portion of Westgate Mall and took awhile to find Gen :(



Taken from Gen Hair Salon's Facebook Page.

When I reached, the promotion board has been changed to this:

My hairstylist for the day was Albee, the only lady featured here:



Image taken from Gen's Facebook

How Gen Works

When I was showed to my seat, I saw this photo frame on the counter.

I was puzzled at how cheap the price was, and of course, then I saw the line below "All Hair Services Exclude Products." This brings me to the existence of the whole shelf of boxes at the back of the salon when you walk in.

At Gen, you'll have to purchase products for your hair service. Service is charged separately. For repeated services like hair treatments, your product will be labeled and kept in these boxes until the next time you come for the service. Your products can be shared with your family members and friends, but only with your permission. Every subsequent visit will mean you'll only have to pay for your hair service.

This being my first time attempting a hair treatment session, I wasn't sure what service I need, or should be doing. So before I decided, I had to first explain to Albee what were my concerns and from there she will recommend me the products and services I should use.

My Hair and Scalp Diagnosis

I have an oily scalp, and my hair has bleached ends. My hair is a steep gradient of an oil field to hay at the ends. If I don't shower within 18 hours, my scalp will be shiny and greasy. 



This is the embarrassing natural state of my hair on a daily basis. 

I told Albee about the fluttering flakes whenever I untie my hair, which I thought were dandruff. Also my apparent increased hair loss ever since I bleached my hair a year ago.

A quick scalp scanning showed that my follicles were somewhat blocked by residue and dirt. You'll also notice a huge piece of flake right beside the follicle, ugh. The problem was that these flakes were accumulating faster than they were peeling, which could be attributed to a few possible reasons: oily scalp, my body's rate of skin renewal is faster (by right, the average renewal period is 28 days), residue from hair products and a few more. 

I was also told that one healthy follicle can grow about 3 to 4 strands of hair. Residue and dirt can block the follicles, which reduces the number of strands each follicle can grow. Or, at a later stage, cause each strand of hair to grow thinner and thinner. These build up to hair thinning, or hair loss.

Thankfully the thickness of my hair still looks decent, but there's much cleaning needed to do for my follicles :(

The Scalp Treatment and Hair Treatment Products

Albee started picking out products for my treatment, which I was surprised came from different brands. I was somewhat expecting it'll all to be a standard treatment from Kerastase. I was told that at Gen, the hairstylists will customize the treatment based on your concerns.



The main hero of my treatment that day was from Mediceuticals. It's a tray of 10 small treatment bottles, used to deep cleanse the scalp.



This is what each bottle looks like.

Albee also picked out a series of products for the ends of my hay-like hair.



Hair oil, a pre-shampoo (that I eventually bought and brought home instead), and a hair mask.

Before I started, I was told not to expect my hair to be silky smooth, as the focus of today's treatment will be to replenish the protein in my hair, and treat my scalp. Protein treatments will not leave hair silky, but it is essential to strengthen damaged hair. To me, I was slightly worried although I didn't know what to expect by "not silky smooth hair".

Scalp Treatment and Hair Treatment Process

1. Massage Mediceuticals' Scalp Product into scalp

This process took about 10 minutes, which was very relaxing. I love scalp massages, and I was very impressed by Albee's strength in massaging. I was struggling to stay awake while intermittently asking her questions about my scalp and hair.

2. Apply the pre-shampoo to roots of hair

Albee left the pre-shampoo for a few minutes before the wash off. The way the pre-shampoo works, is to balance out the pH value of my hair which, is extremely damaged due to bleaching. It also protects my hair from the shampoo, which can also further dry out my hair while cleaning. 

3. Wash off with scalp shampoo

I was blown away by this seemingly normal procedure.



I've always been a fan of shampooing because of the massages, but it gets on my nerves when the staff scratches my scalp or my ear too hard. At Gen, the chairs are secretly massage chairs, and I dozed off while Albee was washing my hair. The second round of head massage knocked me out, and I was really quite sad that it ended, haha.

4. Apply Kerastase hair mask

The mask was left on for about 10 minutes.

5. Wash off and apply leave-in conditioner

6. Blow dry

7. Apply Moroccan Oil Treatment

Before applying the oil, Albee reminded me that my hair isn't silky smooth. To be honest, I had no idea what she's talking about. My hair weren't tangled, it felt super smooth (I've never had such smooth hair in a year) but I guess it was relative. 

The Results of My Scalp Treatment and Hair Treatment



While I'm not really a fan of curls, I really love how my hair is tame and actually radiant.

To determine when's my next treatment session, Albee scanned my scalp again:

Seems like I won't need to come back till a month later! If the post treatment scan shows residue or more problems, you will possibly have to return in 1 to 2 weeks to have the issue addressed. 

Now for the mandatory post treatment photo at the Gen wall,

Price

The service I did was a 4 step treatment (which will cost $80). The Mediceuticals scalp product I left at the shop for future use set me back by $110 for a tray of 10. My homecare Kerastase pre-shampoo cost me $54, and another bottle of Kerastase shampoo that was $49. There was a storewide 20% off Kerastase products, plus a 40% off hair services if you purchased products worth more than $150. The last I checked, the promotion should end mid to end of January 2016, just in time for CNY :D

If you did a hair service recently, tag us @wellnessly on Facebook or Instagram and we would love to check out your posts!



People Recently Booked At
Photo of Kenjo Korean Hair Salon in Dhoby Ghaut
Kenjo Korean Hair Salon
Dhoby Ghaut, Plaza Singapura
Color

$140.00
BOOK NOW
Photo of Arch Angel Brow in Clementi
Arch Angel Brow
Clementi
Korea Semi-Permanent Makeup Service - Embo Natural Eyebrow

$680.00
BOOK NOW
Photo of ZUFU Reflexology & Massage in Beach Road
ZUFU Reflexology & Massage
Beach Road, Evershine & Century Complex
Foot Reflexology (40 mins) Body Massage (60 mins)

$70.00
BOOK NOW
Photo of Zinc Korean Hair Salon in Esplanade
Zinc Korean Hair Salon
Esplanade, Millenia Walk
Haircut & Blow Dry

$45.00
BOOK NOW
Recently Reviewed
Photo of The Nail Lab in Orchard
The Nail Lab
Orchard, Far East Plaza
Review author for biz.name_and_locality}

Star full 54c7778327c5a5b572598d8f06dd05833a94f9d7a6b8574e575dcdc7b0eb238cStar full 54c7778327c5a5b572598d8f06dd05833a94f9d7a6b8574e575dcdc7b0eb238cStar full 54c7778327c5a5b572598d8f06dd05833a94f9d7a6b8574e575dcdc7b0eb238cStar full 54c7778327c5a5b572598d8f06dd05833a94f9d7a6b8574e575dcdc7b0eb238cStar full 54c7778327c5a5b572598d8f06dd05833a94f9d7a6b8574e575dcdc7b0eb238c
great service & detailed in her work. thank you vernette ☺️
13 December 2016
BOOK NOW
Photo of H & R Beauty in Bugis
H & R Beauty
Bugis
Review author for biz.name_and_locality}
Ray Li

Star full 54c7778327c5a5b572598d8f06dd05833a94f9d7a6b8574e575dcdc7b0eb238cStar full 54c7778327c5a5b572598d8f06dd05833a94f9d7a6b8574e575dcdc7b0eb238cStar full 54c7778327c5a5b572598d8f06dd05833a94f9d7a6b8574e575dcdc7b0eb238cStar full 54c7778327c5a5b572598d8f06dd05833a94f9d7a6b8574e575dcdc7b0eb238cStar full 54c7778327c5a5b572598d8f06dd05833a94f9d7a6b8574e575dcdc7b0eb238c
Just happened to walk pass this spa , i thght i give it a try. The lady that was assigned to me was call Kat. She is very good at it, gave me a good strong massage it was totally relaxing.. would definetely go back again. One of the Best massages I had in years..
04 November 2016
BOOK NOW
Photo of Arch Angel Brow in Clementi
Arch Angel Brow
Clementi
Review author for biz.name_and_locality}
Cindy Tang

Star full 54c7778327c5a5b572598d8f06dd05833a94f9d7a6b8574e575dcdc7b0eb238cStar full 54c7778327c5a5b572598d8f06dd05833a94f9d7a6b8574e575dcdc7b0eb238cStar full 54c7778327c5a5b572598d8f06dd05833a94f9d7a6b8574e575dcdc7b0eb238cStar full 54c7778327c5a5b572598d8f06dd05833a94f9d7a6b8574e575dcdc7b0eb238cStar empty ab9ffa5e583402b49dce854b30f75bef443f552d033f0423ea6312f147210005
Walked past did shop and decided to enquire about their eyebrow embroidery (i did not look online for reviews or anything. chanced upon the shop). Was told by the sales person that there is only 2 packages - $380 vs $980. They obviously tried to sell me the $980 service (no downtime. effect of this looks like you've shaded your eyebrows) by telling me the cons of the $380 service (downtime of 3-5 days i.e. cannot wash eyebrows/touch water on eyebrows for 3-5 days. effect of this is a line-by-line drawn on your eyebrow to mimic them). paid a total of $1018 ($980+$38 for a soothing gel) The treatment was almost painless (minimal pain) and the beautician did a good job in designing my brows (2 different designs to choose from) before finally proceeding. i'm very satisfied with their service in general but dissatisfied later that i found out through searching online that there were many intermediate price range, which i was not informed about despite specifically asking 2-3 times as i was quite taken aback that the price was so steep.If i had been informed about the differences between the services, i might have made a more informed choice..
06 August 2016
BOOK NOW
Photo of Naoki Yoshihara by Ash in Clarke Quay
Naoki Yoshihara by Ash
Clarke Quay, Liang Court
Review author for biz.name_and_locality}

Star full 54c7778327c5a5b572598d8f06dd05833a94f9d7a6b8574e575dcdc7b0eb238cStar full 54c7778327c5a5b572598d8f06dd05833a94f9d7a6b8574e575dcdc7b0eb238cStar empty ab9ffa5e583402b49dce854b30f75bef443f552d033f0423ea6312f147210005Star empty ab9ffa5e583402b49dce854b30f75bef443f552d033f0423ea6312f147210005Star empty ab9ffa5e583402b49dce854b30f75bef443f552d033f0423ea6312f147210005
My first experience with jap salon. Went for haircut yesterday. Overall service was good. But i expect a better skill from director level. Not worth the money of $80 just for a normal haircut. After haircut my hair look frizzier. Doesnt meet my overall expectation.
29 July 2016
BOOK NOW
New On Beaupass
Photo of Secret Garden Nail Boutique in Clarke Quay
Secret Garden Nail Boutique
Clarke Quay
BOOK NOW
Photo of The Yoga Bar in Orchard Road
The Yoga Bar
Orchard Road, Far East Shopping Centre
BOOK NOW
Photo of Power Moves in Novena
Power Moves
Novena Specialist Centre
BOOK NOW
Photo of The SKiN Clinique in Bedok
The SKiN Clinique
Bedok
BOOK NOW
×
Subscribe to be informed of the latest news and promotions!